Legiano Responsible Gambling

Gambling at Legiano is meant to be entertainment. This page sets out the tools available to you, the external organisations that can help, and how to reach us directly. Legiano operates under a Curaçao licence (OGL/2023/158/0074) held by Liernin Enterprises Ltd, issued by the Curaçao Gaming Control Board.

Our commitment

Legiano is licensed and regulated by the Curaçao Gaming Control Board under licence number OGL/2023/158/0074. Responsible gambling is a condition of that licence, not an optional extra. Because Legiano does not hold a UK Gambling Commission licence, GAMSTOP integration does not apply to this site.

Tools available

Several tools are available to help you manage how you play. To activate any of them, contact our support team by email and we will apply the change to your account.

• Deposit limits: set a daily, weekly, or monthly cap on how much you deposit
• Loss limits: restrict the amount you can lose over a defined period
• Session time limits: cap how long a single session runs
• Reality checks: receive timed reminders of how long you have been playing
• Cool-off periods: take a short break from your account without closing it
• Self-exclusion: suspend your account for a set period or indefinitely

Account closure is also available on request. To close your account, email support with a zero remaining balance and no pending withdrawals in place. Changes to limits and self-exclusion requests are handled by our support team, not through a self-service dashboard.

Signs to watch for

Some patterns can indicate that gambling has moved beyond entertainment. These are facts, not judgements.

• Chasing losses by placing further bets to recover money already lost
• Spending more time or money gambling than you originally planned
• Gambling affecting time with family, friends, or work
• Borrowing money or using funds set aside for bills to gamble
• Feeling restless or irritable when you are not playing
• Concealing how much time or money you spend gambling

Where to get help

Several organisations offer free, confidential support. None of them require you to be in crisis to get in touch.

• GamCare: www.gamcare.org.uk or call 0808 8020 133
• BeGambleAware: www.begambleaware.org
• Gamblers Anonymous: www.gamblersanonymous.org.uk
• GamStop (self-exclusion across UK-licensed sites): www.gamstop.co.uk

Contact us

To request self-exclusion, set a limit, or ask any question about your account, email us at [email protected] . Our live chat is available 24 hours a day, seven days a week, including weekends and public holidays. Formal complaints can be sent to [email protected] , and we provide an outcome within 10 days.